Remote Control Software by NetSupport Manager

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NSM

version : 9.50 | platform : PC (IBM Compatible)

Applications

APPLICATIONS: click on the applications below to learn more...

Help Request		Mobile Computing
System Automation		Training
Desktop Management		Commercial Rationale

Help Request :

Use the Remote Control features to provide instant and cost effective support to end-users. Reduce the cost of support whilst at the same time improving productivity and the speed of problem resolution.

System Automation :

Use NetSupports powerful but easy to use Scripting language to automate regular tasks such as file uploads and downloads. Take advantage of the Scheduler to run these tasks at a time convenient to you such as overnight or when network traffic is low.

Desktop Management :

Use a combination of NetSupport Manager features to provide effective Desktop Management. Everything from installing new files and programs to retrieving information on free disk space and installed software.

Mobile Computing :

Use the Remote Communications modules to enable staff to work f
rom home with full access to all the functionality of their office workstations and systems. Alternatively use the built in Active X control to provide the ultimate in Internet connectivity.

Training :

Use the sophisticated Show functions to set up your own networked based training room. You can even conduct computer training sessions over the Internet for Distance Learning projects.

Commercial Rationale :

Improve the effectiveness of your Helpdesk by providing instant and cost effective support to your end users.

Reduce the TCO and cost of providing support with faster problem resolution whilst simultaneously improving the quality of support offered.

Maximise the efficiency of any home workers by providing them with full access to office workstations and systems whilst away from their desks.

Achieve unbeatable ROI through greater organizational flexibility, improved productivity and increased user satisfaction.

Reduce down-time of critical systems and applications.

Gain economies of scale by using a single box solution to perform a range of tasks traditionally handled by multiple software vendors.

Use the powerful Scripting and Scheduling functionality to improve system automation allowing for regular tasks such as file uploads to be run at a more convenient time, perhaps through the night when network traffic is low.

Increase the quality of training by utilizing the sophisticated Show and Multimedia functions. Conduct computer training sessions over the Internet for Distance Learning projects.