NetSupport Limited News

NetSupport Nominated For ICT Exporter of the Year at BETT Awards

Fri, 20 Nov 2008 17:05:00 GMT

Helped by the growth in its global education sales and committment to bringing new and innovative products to market, NetSupport are delighted to have been named a finalist for ICT Exporter of the Year at the 2009 BETT Awards.

The release of NetSupport School 10 along with major updates to Desktop Security solution NetSupport Protect and the launch of Instant Alerting tool NetSupport Notify has helped NetSupport maintain its position as one of the leading suppliers of Classroom and Desktop Management software solutions.

NetSupport will once again be showcasing their complete Education range at BETT in January.

Click Here to see the full list of finalists.

NetSupport Technology Selected For Another Phase Of BSF Project

Thu, 19 Nov 2008 11:18:00 GMT

The City Of Leicester's secondary schools are benefiting from a massive £27 million investment in ICT as part of the UK Government's ambitious Building Schools For The Future programme.

The Managed Services division of NetSupport's partner, Northgate Information Solutions, have played a big part in several phases of the nationwide project and have been contracted by Leicester City Council to manage the implementation of the new IT infrastructure across the city's 16 secondary schools.

Each school will be equipped with the very latest innovative learning and teaching tools, such as an online learning environment to make lessons more engaging and exciting. Underpinning this, NetSupport Manager has been chosen to provide Network Administrators with the very best in Remote Management software.

An added advantage for the schools is that Classroom Management and Training solution, NetSupport School, is provided free of char....

Martin GmbH Continue To Track IT Assets With NetSupport DNA

Wed, 18 Nov 2008 14:51:00 GMT

Martin Gmbh specialise in the construction and operation of eco-friendly waste-to-energy plants. Based in Munich, Martin have been using NetSupport DNA's Inventory tool to keep track of their IT assets.

The detailed reports provided by the product enable Martin's Network Administrators to effectively plan for upgrades to out of date technology and manage software licensing levels.

NetSupport are delighted that Martin have just upgraded their site license to the latest version of DNA and renewed their maintainance contract thus ensuring they continue to benefit from product updates and access to NetSupport's dedicated German speaking support team.

About Martin GmbH
The company was established in 1925 in Munich under the name Josef Martin Feuerungsbau GmbH. At this time, Josef Martin had already been working on various combustion system designs for coal and waste of....

CMS Cameron McKenna Select NetSupport Inform as their Dedicated Training Tool

Wed, 18 Nov 2008 10:32:00 GMT

“We have numerous offices across Europe and we are required on occasion to train from our London office. We needed a training tool that would enable us to centrally manage all delegates,” explains Mrs Longman, IT Training Team Leader.

“After looking at SynchronEyes and Webex, we chose NetSupport Inform as our dedicated training tool. NetSupport came highly recommended as a colleague was already using NetSupport School. The thumbnail view provides a quick and easy method of monitoring delegate activity. The Chat feature has proved to be very useful allowing delegates to quickly ask the trainer questions and get an immediate response.”

About CMS Cameron McKenna
CMS are an organisation of leading independent law firms in Europe. We work hard to be a truly client-focused law firm. This means understanding the unique needs and challenges of each ma....

Polish Educators Gather at D-Kassk 2008

Sat, 14 Nov 2008 17:23:00 GMT

The town of Twardogóra in Poland has just played host to the annual School Network Administrators Conference, D-Kassk and NetSupport's partner in the region, ALWO, were invited along to showcase the latest developments in the company's education range.

NetSupport School 10 has introduced some new and unique features recently and visitors were particularly impressed to see that a dedicated Technicians Console had been added.

Those with responsibility for the security of their school desktops were also upbeat about the improvements in NetSupport Protect. The simple to use interface and range of enhanced features receiving very positive feedback.

On the new product front, visitors also got to see NetSupport's entry into the Desktop Notification market. NetSupport Notify allows an administrator to deliver within seconds a clear and concise message and instructi....

The Lindsey School & Community Arts College Keep Students on Task with NetSupport School

Sat, 14 Nov 2008 15:14:00 GMT

“We needed to control Students access to the Internet & software and also view Students work ‘live’ in the main computer suite,” explains George Taylor, Information Manager.

“We looked at NetOp but chose NetSupport School because of its scope, flexibility and ease of use. NetSupport School is primarily used by ICT staff who have found it invaluable to keeps Students on task, limit Internet searches and show their screens to all Students.”

For further information, visit www.tlsarts.co.uk

T.R. Robinson High School Selects NetSupport School for Vista Computer Lab

Sat, 14 Nov 2008 14:44:00 GMT

T.R. Robinson HS selected NSS for its Vista-running computer lab after an older computer management system no longer worked on the Vista-updated lab.

"NSS has been added to the computers in the lab and the result is dramatic. I can now control 'where' the students go on the internet, the use of computers in general and the information flow to/from the students. FANTASTIC!"

Christian Academy of Knoxville Tracks IT Inventory with NetSupport DNA

Fri, 13 Nov 2008 22:01:00 GMT

Keeping up with software updates for 400 workstations was too time-consuming to manage during the school year. It took almost 300 hours during the summer to accomplish the task, which meant one full-time person. We also needed a way to monitor computers and the software that was installed on them to comply with licensing agreements and copyrights as well as a quick way to group computers together by various categories: software installed, OS, hardware components.The only other products we found that would do this were either not very user-friendly or would collect information on our network to send back to the company.NetSupport DNA solved all our problems with gathering information about our network as well as giving us a way to stay updated with software updates and installs. Favorite Features: Complete software and hardware inventory of all computers, ability to update and deploy software.

Belgian Educators See The Benefits Of Classroom Management Software at Salon Education 2008

Fri, 13 Nov 2008 10:21:00 GMT

NetSupport's range of Education software has been showcased to educators from across Belgium and the Benelux region at the recent Salon Education exhibition held at the Namur Expo.

CMS, NetSupport's local partner, was on hand to give live demonstrations of the latest updates to NetSupport School, NetSupport Protect and new addition to the range NetSupport Notify.

Bruno Michiels of CMS was delighted with the reaction of visitors to the booth; "NetSupport School is a real favourite among teachers and network administrators and once again this year the NetSupport guys have added some impressive new and unique features which went down well with visitors. The Student Journal and dedicated Technicians Console really compliment the existing range of monitoring and collaboration tools."

"Administrators were particularly interested in NetSupport Protect and Notify. The ease with which desktops can be secured using Prot....

Wallenius Expansion Leads To Increased Investment In NetSupport Manager

Thu, 12 Nov 2008 11:50:00 GMT

Swedish shipping giant Wallenius have increased their NetSupport Manager install base following an expansion of the IT infrastructure at their Stockholm HQ.

The company's reliance on IT isn't just confined to shore based departments; part of the expansion project includes the installation of broadband on all ships to ensure that crew can perform the same functions as when on-shore.

Support tools such as NetSupport Manager have proved vital to the IT department in ensuring system availability is maintained.

An added bonus is that NetSupport's training solution NetSupport School is supplied as standard with NetSupport Manager and Wallenius have used this to good effect in their staff training sessions.

About Wallenius
Wallenius was founded in 1934 and has during the last 75 years developed into one of the biggest shipping companies in the world.

The business is today concentrated on....

NetSupport School Makes The Grade Again In Tech&Learning Awards 2008

Thu, 12 Nov 2008 09:46:00 GMT

NetSupport School has been named a Legacy Winner in the prestigious Tech&Learning Awards of Excellence for the third year running.

This category honors previous winning products that have continued to make significant enhancements to their feature sets and evolved to offer the highest quality experiences for educators and students.

The winning products were put through their paces by a panel of more than 30 educators who tested in excess of 100 entries at San Francisco Bay Area schools.

“Choosing the finalists was no easy task,” said Kevin Hogan, Editorial Director for the Tech & Learning group. “Those companies that passed should feel proud of this accomplishment.”

About Tech & Learning
For over 27 years, Tech & Learning has been -- and continues to be -- the leading resource for K-12 leaders. Its....

Stocksfield Avenue Primary School Manages ICT Suite with NetSupport School

Wed, 11 Nov 2008 15:46:00 GMT

“We were facing the difficulty of managing computers in the ICT suite when teaching ICT skills to children,” explains Catherine Armstrong, ICT Co-ordinator.

“Since NetSupport School was installed the ICT suite is much more manageable. We can easily monitor the entire class in a single view, send messages to help Students and show Students work as examples. NetSupport School has also allowed for self-evaluation and assessment of skills via the observation screens.”

For further information, visit www.stocksfield.newcastle.sch.uk

West Jessamine Middle School Improves Teacher Morale with NetSupport School.

Wed, 11 Nov 2008 15:39:00 GMT

"We have two labs that are often occupied by teachers that are not as technically-savvy as our two-woman team of technical support. We needed something to help them to better lead a class in collaborative projects as well as the ability to watch what they are doing during research projects. I am also responsible for protecting them from holes in the internet that permits inappropriate material and NetSupport School allows us to do it all!!We found that NetSupport School significantly improved our use of time in the lab, teacher morale about technology increased...they were not as intimidated to use the SmartBoard and other technologies we have in place."

Trinity Christian Academy Cuts Paper Consumption by 75% with NetSupport School.

Wed, 11 Nov 2008 15:37:00 GMT

"Having installed Netsupport School in my classroom has cut my paper consumption by 75%. I can send students my files and we can exchange documents easily. I gave my projector to another teacher because, I can conduct presentations with NetSupport School. Because of NetSupport School, my students FEAR going to an illegal website or doing illegal activity on the school computer. The test maker is awesome. I can spend more time planning my activities than grading tests and quizzes due to NSS."

Stanford Elementary Keeps Students Focused with NetSupport School

Wed, 11 Nov 2008 15:33:00 GMT

"Since using NetSupport School, we are able to keep the students more focused on their task during the short time frame that we have them each week. When they come in, I have the Computers locked down so that I have their full attention while giving them instructions for their daily lessons. Then when I unlock them, I can monitor them from one central location without the fear of them going off track. NetSupport has also been a great resource for being able to demonstrate from my computer to theirs on new lessons and activities. This also helps in time management when the students don’t even have to look away from their monitors to get instruction. One of the most valuable assets I feel is the ability to control each individual student’s computer. This is great for individual help with a student or to be able to control that off task student. There are many other great features such as the test module and lesson plan module. This is a great asset that I would highly recommen....

NetSupport Showcase Higher Ed Offerings At Educause 2008

Tue, 10 Nov 2008 16:30:00 GMT

The Orange County Convention Center has just closed its doors at the end of one of the US' premier Higher Education events, Educause.

Always an important date in the diary for educators wishing to catch up on the latest teaching resources, NetSupport were once again on hand to showcase their range of desktop management and training solutions for Higher Ed.

NetSupport School always proves a winner among the many visitors to the NetSupport booth. Version 10 of the market leading classroom management tool has some new and unique features which seemed to capture people's imagination.

Feedback on the Student Journal feature was very positive and Network Administrators were pleased to see that they had been catered for with a dedicated Technician's console.

Regular visitors to Educause can rely on the NetSupport booth having something new to show them a....

Roosevelt High School Uses NetSupport School with Laptop Cart and After School Program

Tue, 10 Nov 2008 15:06:00 GMT

"I am a social studies teacher here at Roosevelt High School and am currently serving as the Title One Coordinator. We are a year-round school. With Title I funds we recently purchased 30 laptops along with a laptop cart to provide classes and/or workshops to our parents, students, and teachers. The main purpose, though, was to use the laptops for our very successful A-ST@R Program (After School Tutoring @ Roosevelt), which has grown from 7-10 students per day in November/December 2007 to 50-70 students per day by the end of August 2008. With the laptops serving as an additional resource for our students, we are now providing tutoring to between 100-110 students per day. Our A-ST@R Program runs Monday through Friday from 3:15 to 5:30 p.m. and offers tutoring, study hall, and detention hour removal for our students. Students are able to use the laptops and their wireless Internet capabilities to complete homework assignments or to conduct research for their classes. NetSupport p....

Wayne County Government, IN Uses NetSupport Notify for Desktop Alerting

Tue, 10 Nov 2008 15:01:00 GMT

Wayne County, IN selected NetSupport Notify for desktop alerting as part of its emergency notification plan.

KINEX IT Consulting Utilizes NetSupport Notify for Desktop Alerts

Tue, 10 Nov 2008 14:45:00 GMT

"KINEX uses NetSupport Notify as an alternative to the Windows built-in Messenger service, which is either disabled by most security conscious system administrators or it not, exploited by malware. Using NetSupport Notify allows us to reliably and securely communicate with our staff without relying on email or Instant Messages. We also make use of the assignable severity levels (critical, alert, message) depending on the nature of the messages."

BMW Upgrade to Latest Version of NetSupport Manager

Wed, 4 Nov 2008 10:16:00 GMT

With a brand recognised around the world, BMW's committment to quality is second to none and this philosophy also manifests itself when making decisions on which tools are best placed to support their IT infrastructure.

So when BMW were looking for a remote support solution that would maximise the efficiency of their IT Support team at their Munich HQ they turned to NetSupport Manager.

Having been impressed with the results, the company had no hesitation in recently upgrading to the latest release, which because they had the forsight to sign up for a NetSupport Maintenance plan, came free of charge.

About BMW
BMW Group activities are co-ordinated from the corporation's head office in Munich, the nerve centre for an organisation which covers over 150 countries.

With the three brands, BMW, MINI and Rolls-Royce Motor Cars, the BMW Group has its sights set firmly on the premium sector of the international automo....